We are a business-minded, results-oriented, systems-thinking team
of insightful, compassionate, learning facilitator-coaches.

Consulting Philosophy

We believe that the 21^st century requires leaders who are self-aware, adaptive and flexible learners, and who at the same time behave with authenticity and integrity.

This fast moving, highly competitive, and ever-changing requirement cries out for custom, adaptive organization and leadership development solutions. One size does not fit all. Likewise, the organizational and people challenges facing businesses are too diverse to be successfully met with a "one program fits all" approach." Here at Frank Lee Associates, we believe that a custom solution is always the best approach.

For over thirty-five years, Frank Lee and his associates have been crafting custom solutions for all types of companies, in all stages of development, in all parts of the world. Our expertise in business strategy, organization design and effectiveness, company culture, change management, and leadership and team development assures a successful outcome.

To enable us to design and deliver cost effective, responsive, global solutions to our clients, we…

• Partner – as opposed to sell – thereby utilizing the expertise of our clients as well as their frameworks and institutional tools and resources wherever possible;
• Build upon – as opposed to substitute – the frameworks, vocabulary and technology of the client’s culture;
• Build internal self-sufficiency – as opposed to external vendor dependence;
• Provide coaching insight and practical advice gained from an average 20 years in the field, working across industries and company as well as national cultures;
• Provide working tools to address the issues at hand, ensuring clarity and comprehensiveness of thought and analysis;
• Build support systems, shared ownership, and critical mass by engaging the critical constituencies who can implement change;
• Deliver, deliver, deliver the project objectives on time, within budget and in a manner that the client organization can sustain and build upon.

We are not "solutions looking for problems," but creative, problem-solving partners for our clients, all the while developing custom, sustainable, and results-oriented solutions.

Leadership Learning with Frank Lee Associates

Frank Lee Associates, Inc. is noted for leadership learning programs with…

• Maximum interactivity among participants and with staff
• Deep personal learning and self insight
• High motivation to change and adapt to changing requirements
• Fun, motivating, memorable, and fully engaging learning processes
• Pre-and post program activities that reinforce the learning and emphasize on-the-job application
• Successful improvement in leadership effectiveness no matter one's current level of effectiveness

To achieve the deep learning and motivated self-development that results from our programs, our programs are layered, multi-modal, and self-reinforcing.

• Layered and circular – We visit the core topics multiple times during the course of the learning event (as opposed to a single time-bound module): first, conceptually (cognition), then personal insight (assessment and affect) and finally, with (behavioral) skills application.
• Multi-modal – Multi-modal deep learning results as all three modes of learning are employed facilitating depth of learning while accommodating the different ways that people learn.
• Self-reinforcing – Through peer networks of support, norms of self disclosing, asking for help, and structured follow-up process, our programs are self-reinforcing.

This design philosophy, coupled with unmatched facilitation and delivery, results in life-changing learning which then continues for years to come as a result of the on-going coaching and support relationships that develop between our clients and FLA staff.

Integrated Development 

We seek to blur the artificial lines between working and learning by incorporating learning content and experiential exercises into our consulting engagements, as well as sharing our consulting experiences as real-life case studies at our learning events.

At the same time, our work in business strategy, change management, and leadership and team development allows us to craft custom, integrated, real-time solutions to our client’s multi-faceted challenges and opportunities by bringing all of our knowledge into all of our engagements.

Hence, our real-world consulting informs and enhances our learning designs as well as brings practical application/working knowledge to our training. As we uncover overlaps and interdependencies in our solution set, we are able to bring our broad and deep expertise to bear on the problems.

Finally, when it comes to building common vision and critical mass for our client's change efforts and initiatives, our one-on-one coaching skills support individual learning and adaptation, our team training skills facilitate building change skills and new behavioral norms, and our large meeting facilitation skills support in-company communication and collaboration.

We're a one-stop shop for strategic and organization change management. 

FLA Follow-Up Process with the FLA Accelerators

Whether it is individual learning, team development, or organization development, nothing facilitates change, improvement, and sustainability as well as follow-up processes with progress feedback. Included in and following each of our programs are what we call FLA Accelerators. These on-site implementation-coaching and consulting sessions are designed to accelerate you, your team, and your business to the next level of success.

One-shot events and seminars, however masterful, rarely bring about sustainable change and improvement. Real sustainable change requires reinforcement, critical mass, measurement and appropriate incentives, motivation, and rewards. This is the intent of our Accelerators.

FLA Accelerators

• All our learning and consulting engagements begin with assessments and discovery, and have built-in success measurement and implementation coaching along the way.
• In our leadership development programs, we provide follow-up 360 post-assessments to measure progress eight to ten months after the learning event.
• In our team and organization development engagements, we measure progress through our "Post Management Team Effectiveness" and "Follow-Up Organization Alignment Assessments."
• And in our business planning engagements, we build in monitoring and fine tuning of the plan throughout the year as circumstances are bound to change and assumptions tested.

Please visit our Roadmap to Success page to learn more about our FLA Accelerators.

At Frank Lee Associates, we are in the success business, your success. We are not in the change business for the sake of change itself. And follow up is an essential part of the success process.