360° Leadership Effectiveness Survey (initial & follow-up)
Our 360° Leadership Effectiveness survey includes 11 narrative questions (open-ended essay) and
61 item ratings in eight areas of management and leadership competency.
The number and quality of our narrative questions are unique among
leadership training companies and oftentimes provides the most useful
and explicit insight to our participating program managers.
Our survey helps managers understand how they are perceived, how they
impact others, how they can increase their impact, and how their
results compare with the 2700 peers in our database. The manager
develops a comprehensive action plan as a result of his/her report
analysis, including metrics for measuring developmental success.
A follow-up survey is administered 8–10
months after the initial one, and provides a vehicle through which
to measure improvement. Follow-up participants average an 11% improvement after ten months in any FLA leadership
development program.

Organizational Alignment Survey
The failure rate of mergers and acquisitions and the fall of former dominant companies attest to:
- The importance
and difficulty in achieving organization alignment;
- The difficulty of operating in silos or as independent parts;
- The need to continually adapt to changing business requirements.
Our OA survey solicits perceptions from all key organizational
constituencies (internal and external) to identify what is missing,
what doesn’t point toward the same future, or what is not reinforcing
of the other organizational elements.
This gap analysis, coupled with world class facilitation and
consultation assists our clients in attacking the low-lying fruit while
building common vision and critical mass for company change.
FLA Slot Machine Theory
At Frank Lee Associates we use the analogy of a slot machine to explain
organizational alignment. Like a slot machine, the more aligned the
organizational components, the greater the payoff. It’s not only
critical that the components be in place and aligned, but they must
also position the company for the future. Only when all three
conditions hold true, does an organization truly optimize it’s
performance and "hit the jackpot."
Team Member Effectiveness Survey
The Team Member Effectiveness survey can be used to:
- Set expectations by prioritizing the items for your particular team;
- Assess effectiveness of one or the full set of team members; and
- Serve as a needs assessment for training and development.
Typically used within our team building practice, this assessment
tool provides the basis for peer coaching and development planning and
may be followed up as a post-action assessment three to six months into
the process.
Management Team Effectiveness Survey
Management Team Effectiveness is a survey of twenty management team
best practices based on thirty years of comprehensive and in-depth work
with enterprise management teams in all the stages of development.
As with our leadership effectiveness and OA surveys, executive team
members, their direct reporting subordinates, and company key
contributors and constituencies rate the management team on the best
practices. The subsequent report informs and
facilitates the improvement of team effectiveness at the very top of
the organization.
The leadership-by-example, in routinely looking for ways to improve,
sends a profound and positive message to the organization to follow
suit.
A follow-up survey and report provides a quantitative means to measure improvement.
Culture Change Surveys
We find in thirty years of practice that crafting and communicating a vision
of change is not enough. Change management requires the same, if not
greater, investment of energy, resources and discipline for it to be
successful.
Measurement adds to that rigor and discipline while symbolically
reinforcing the seriousness of the change initiative. At FLA, we
measure the degree of culture change through our “from here, to there” change
management assessments. These custom-crafted surveys measure the
pace and effectiveness of the company’s change efforts. The results become the catalyst to finetune implementation, as well as institutionalize culture shifts.
Effect change in your company with one or all of these FLA assessments surveys. Contact us now to order.